Effing DHL...

[pfloyd]

So... Colleen and I order an item from the Pyramid catalog on Wednesday night. We do the option for overnight delivery so we would have it for Friday, as it wouldn't ship until Thursday. We were promised Friday delivery.

As of 1500 Friday, no sign of the package at Colleen's school. Both she and I call Pyramid. Colleen also does multiple calls to DHL (who handles their shipping).
As far as we can tell, it's somewhere between the shipping dock of Pyramid (where they don't scan packages when they pick them up -- everyone else does, why don't they?) and their distribution hub -- IN OHIO!!!!!.
So now it will look like we will be getting this package Saturday morning at earliest... read that back... at earliest. And we have to go to the shipping center in Worcester or Shrewsbury ourselves to get it.

Unbefuckinglievable.
I wouldn't trust DHL to ship me a box of air. The USPS runs better than this. Much better.
At least we're getting our shipping refunded. That's the bright point.
I say again, unbefuckinglievable.



(xposted to my LJ and friday_fu